Yes, your allocated cleaner, and all our cleaners, have gone through a thorough vetting process before we introduce them to you or any client.
We have a proprietary 4-stage process, which includes an initial screening, a telephone evaluation to determine if the candidate appears to be the right type of person for the role. Following this, if the applicant appears suitable, an interview is performed in the cleaner candidate’s own home.
We take photo, documents, ID and references; and we check that all is in order. Of course, you have the final say in which cleaner you take on.